Welsh Water Bills Set for Historic 27% Rise this Spring

Welsh households are bracing for a significant increase in water costs as Welsh Water announces a 27% rise in bills, pushing the average annual payment from £503 to £639.

The increase marks the beginning of a five-year plan that will see bills rise by 42% by 2029-30, with the steepest increase taking effect this April.

Welsh Water states that clean water will cost “an average of £1.75 a day” and explains that the increases will support a “68% increase in investment” over the coming five years.

Along the Wales-England border, Hafren Dyfrdwy customers face an even steeper 32% rise, with average bills jumping from £447 to £590. However, the company notes that their customers “have the lowest bills in Wales and one of the lowest in the UK”.

Supporting vulnerable customers remains a priority, with Welsh Water currently helping 150,000 households through reduced bills. The company plans to increase its financial support packages from £63m to £73m over the next five years.

A consumer group highlighted that there is “an urgent need to bring in a new system of providing help for people who will find it increasingly difficult to pay their bills”.

Both companies confirm that social tariffs are available for eligible customers struggling with payments. 💰