The Senedd has approved the biggest reform to NHS complaints handling in Wales for almost 15 years, replacing “Putting Things Right” with a new “Listening to People” approach that increases redress to £50,000.
Cancer patient spent night on chair in hospital ‘cupboard’
Cancer patient forced to spend night on plastic chair in small room at overcrowded Royal Gwent Hospital due to lack of beds and need for isolation.
North Wales Hospitals Face Ambulance Bay Parking Crisis
Hospital staff raise concerns as unauthorised parking in ambulance bays at major North Wales hospitals creates challenges for patient transport and healthcare operations.